Terms & Conditions

(1) Introduction

These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of them, you must not use our website.
Our website uses cookies. By using our website and agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy policy / cookies policy.
Any purchases made by persons under the age of eighteen [18] are not permitted on The Best E-Cigarette website. You must be at least eighteen [18] to use our website. We maintain the right to cancel any order made on our website that we believe to be made by a person under the age of eighteen [18] or made on behalf of a person under the age of eighteen [18].
These terms and conditions supersede all previous terms and conditions, representations, undertaking and agreements.
In order to use this website, or to purchase anything on this site, you may be asked to register an account with us and thereby agree to provide truthful information when requested.
By continuing to browse or otherwise access this website, you announce your acceptance of the terms set out on this page. You also announce your agreement to be bound by these terms of use during any future visits to our website.

(2) Credit

This document was created with the assistance of online99.

(3) General

Changes to our website are made on a regular basis. We reserve the right to make these changes at any time without prior warning. Should it become a necessity, we may suspend access to our site or close it indefinitely. At any given time, any information on our website may be out of date and we are under no obligation to update such material.
Our site may contain links to third party sites or resources. These are for your information only and we have no control over these sites or resources, nor do we accept any responsibility for them or for any loss or damage that may arise from your use of them.
You may provide links to our site provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. However these links must not be used in a way that suggests any for of association or endorsement on our part where none exists.
We reserve the right to withdraw linking permissions without notice if the need arises. Any website from which you are linking must comply with the terms of use listed here.
If you have any concerns regarding any material which appears on our site, or if you wish to make use of any material on our site other than that set out here, please email us at support@thebestecigarette.info

(3) Licence to Use Website

Unless otherwise stated, we or our licensers own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.
You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
Our status as the authors of material on our site must always be acknowledge.

You must not:

(a) republish material from this website (including republication on another website);
(b) sell, rent or sub-license material from the website;
(c) show any material from the website in public;
(d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
(e) edit or otherwise modify any material on the website; or
(f) redistribute material from this website [except for content specifically and expressly made available for redistribution (such as our newsletter)].
Where content is specifically made available for redistribution, it may only be redistributed.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our discretion, return or destroy any copies of the materials you have made.

(4) Acceptable Use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.
You must not use our website to transmit or send unsolicited commercial communications.
You must not use our website for any purposes related to marketing without our express written consent.

(5) Restricted Access

Access to certain areas of our website is restricted. We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion.
If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential.
We may disable your user ID and password in our sole discretion without notice or explanation.

(6) User Generated Content

In these terms and conditions, your user content means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to our website, for whatever purpose.
You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights.
Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).
You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website.~
Notwithstanding our rights under these terms and conditions in relation to user content, we do not undertake to monitor the submission of such content or the publication of such content on, our website.

(7) Limited Warranties

We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.
To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

(8) Limitations and Exclusions of Liability

In some jurisdictions, it is not permitted to limit liability and therefore such limitations may not apply to you.
To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature.
We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
We will not be liable to you in respect of any loss or corruption of any data, database or software.
We will not be liable to you in respect of any special, indirect or consequential loss or damage.

(9) Indemnity

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

(10) Breaches of these Terms and Conditions

Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

(11) Variation

We may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions on our website. Please check this page regularly to ensure you are familiar with the current version.

(12) Assignment

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.
You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

(13) Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

(14) Exclusion of Third Party Rights

These terms and conditions are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms and conditions is not subject to the consent of any third party.

(15) Entire Agreement

These terms and conditions, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

(16) Law and Jurisdiction

These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions will be subject to the non-exclusive jurisdiction of the courts of England and Wales.

(17) Accounts, Orders, Deliveries and Insurance

If you no longer wish to have a registered account with us, email us at support@thebestecigarette.info or call us on 01773 687073 for immediate cancellation.
All orders placed through our website will be subject to our acceptance of the order.
All items are subject to stock availability.
Any postal address outside of the U.K is not covered by our delivery services.
All our Royal Mail Signed for services are insured by Royal Mail for loss or damage up to the value of £46.
We will refund all orders if not received to full value.

(18) Returns/Cancellations

14 Day Cooling Off Period

All orders are subject to a 14 day cooling off period. This means that if you change your mind within 14 days, you may return the entire order to us for a full refund of the purchase price, provided that all items are unused, in their original condition, and all packaging remains sealed. Please note, your shipping costs will not be refunded.
We do not cover the cost of returning the items to us. We advise for your own peace of mind that you obtain proof of postage when returning anything, and would suggest that you may even want to consider recorded delivery for extra piece of mind, as we cannot issue refunds for any items that are not returned to us, such as items lost in the post.
Please inform us within 14 days, by sending an email to support@thebestecigarette.info, if you intend to return an order.

(19) Warranty on Products

Electronic cigarette atomisers/cartomisers and e-cigarette rechargeable batteries although made to the highest quality are functional devices that may fail or degrade over a period of time, especially if in constant use. Please refer to the guides on our homepage for help and advice on how to maintain and use your items.
All of our batteries, chargers and mods come with a 30-day guarantee, any issues within the guarantee period must be sent in writing to support@thebestecigarette.info. An electronic cigarette battery's expected lifespan is 1-3 months.
Clearomisers/atomisers/cartomisers are sold as a single use disposable item and come with a DOA (dead on arrival) warranty, You must inform us of any issues within 72 hours of receipt, by sending an email to support@thebestecigarette.info. An electric cigarette atomiser's expected lifespan is around 3-15 days.

(20) Product Care

To ensure optimal battery performance, we advise that the battery contacts are regularly cleaned. Our electronic cigarette batteries contain micro-electronic circuitry and microprocessors. Users should store and handle these items with special care, and we advise our customers do not to store their electronic cigarettes near metallic or magnetized objects, or electronic transmitting devices, such as keys and mobile phones and to avoid extremely high or low storage temperatures. Taking these precautions will help to increase the lifespan and functional use of your devices.

(21) Descriptions

Any pictures used on our website and any descriptions are a guide only. The information we supply is as accurate as possible and the pictures we use are as close to the actual product as they can be so that we can provide you with a depiction as precise as we can. However we are not responsible for any minor changes, and due to differences in computer screen graphics and display, we cannot guarantee that the colours will be exact to what you see.

(22) Prices

The prices on The Best E Cigarette include VAT. We reserve the right to amend, reduce or increase our prices at any time without prior warning however any changes will not affect orders already placed before the change. Our delivery charges are not included in any prices on our website and will be added at checkout if they are applicable.

(23) Duty of Care

Once again; any purchases made by persons under the age of eighteen [18] are not permitted on The Best E-Cigarette website. You must be at least eighteen [18] to use our website. We maintain the right to cancel any order made on our website that we believe to be made by a person under the age of eighteen [18] or made on behalf of a person under the age of eighteen [18].

(24) Our Details

The full name of our company is The Best E Cigarette.

Our registered address is 86 High Street,

Alfreton, Derbyshire

DE55 7BE

You can contact us by email - support@thebestecigarette.info

(25) Disclaimer

We are not a pharmaceutical company, nor do we produce or sell medicinal products. Any advice or information stated on our website is general only, it is not to be construed as direct advice for you to rely on; if this is what you are looking for, please seek advice from a professional or a specialist. Electronic cigarettes and their accessories administer nicotine to the user, and therefore are not a cure for nicotine addiction, nor have they been tested for effectiveness in curing a nicotine addiction. Any product containing nicotine should be kept out of reach and site of both children and animals.